We may collect personal information including:

• Name

• Email address

• Phone number

• Shipping and billing address

• Booking details and preferences

• Communication history

We only collect information necessary to provide our services.

Your information is used to:

• Process bookings and payments

• Ship and return equipment

• Communicate about your hire and edits

• Provide customer support

• Meet legal, tax, and accounting obligations

Payments are processed via HNRY and/or Xero.
Us On Film does not store full credit card or banking details.

Unless you opt out in writing, you consent to Us On Film using selected footage, images, or stills from your hire for marketing and promotional purposes (e.g. social media, website, advertising).

You may opt out at any time by contacting us and selecting this option on your video and details form before hire date.

We may share your information with trusted third parties only where necessary, including:

• Courier and postal services

• Payment and accounting providers

• Cloud storage and editing platforms

We do not sell or trade your personal information.

We take reasonable steps to protect your information from loss, misuse, or unauthorised access using secure systems and access controls.

You may request access to or correction of your personal information at any time by contacting us.

Us On Film works with a trusted team of in-house editors, contracted editors, and freelance creatives to deliver our services.

By booking with Us On Film, you acknowledge and agree that:

• Your footage may be accessed, viewed, and edited by members of our editing team

• Editors may be based in New Zealand, Australia or overseas

• All editors are engaged for the sole purpose of delivering your service

All editors and contractors are required to handle footage confidentially and use it only for authorised editing and delivery purposes.

We do not permit editors to sell, distribute, or misuse customer footage.

Our website may use cookies or analytics tools to improve performance and user experience. You can disable cookies in your browser settings if preferred.

We may update this Privacy Policy from time to time. The latest version will always be available on our website.